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Frequently Asked Questions

FAQ

  1. What is amroc.pk?

    is an e-commerce initiative of Alifze Enterprisers.

  2. How can I pay for my order?

    You can pay through Cash on Delivery, Online Visa/MasterCard, Credit/Debit Card On Delivery, UnionPay Debit/Credit Cards.

  3. Can you ship orders all over Pakistan?

    Yes, currently we ship in over 800 cites in Pakistan.

  4. Do I have to pay for shipping charges when returning a product?

    No, you don't have to pay for shipping charges when returning a product

  5. Can I return a product after 7 days?

    You have to initiate a return process within 7 days of delivery. Unfortunately after 7 days, we won't be able to accept return request.

  6. Do you verify orders?

    Yes, before processing any order our customer service team will call you on your mentioned cell phone number to verify order.

  7. What happend if i receive broken product?

    We will refund your total amount.or shipped a same item again.